Error when refreshing a workbook: “Cannot run the macro…”

Modified on Mon, 10 Aug, 2020 at 4:33 PM

You may get the following error message when refreshing a workbook containing Quick reports and/or Time series:

 

 

This message informs you that the Infront Excel add-in cannot be found while it is loaded. It generally occurs when the workbook has been opened before the add-in is loaded.

Click OK. Click Refresh in the Infront ribbon to reset the external links and refresh the workbook.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article