Cyber security solutions prevent the add-in from working properly

The Excel add-in might be prevented from working properly if you use a cyber security solution, including but not limited to:

Avast Internet Security
Kaspersky Total Security
Bitdefender Total Security
Symantec Norton Internet Security

Symptoms

• When trying to use the add-in: open a Quick Report or a Time Series, download a list etc. nothing happens. 
• The Data Engine icon does not appear in the tasks bar.

Solution

Check your Cyber Security solution settings to authorize the Infront Excel add-in