When there are updates on the Excel add-in sometimes you will have to reinstall the Infront Excel add-in. This could trigger a error message that looks like the picture in Step1 (below). To work around this issue follow the created guide below.
Always make sure to have the terminal up and running while following the steps of this guide.
Step 1: When you try to download the Excel add-in and get this error message “popping up”
Step 2: Open Excel an enter the “options” section under “file”:
Step 3: Then enter the ”Add-ins” module and pick COM Add-ins:
Step 4: Make sure that the “Infront Functions Module” is ticked and available. (See below) If this one is ticked in then you should be good to go. If not continue with the steps below.
Step 5: If "infront Function module" isn't available, then enter “Add..”:
Step 6: Then locate “Setup” for the Infront Excel add-in and choose it to be available. Then press "OK"
If nothing happens in the excel sheet, then try and re-open Excel and look after the "Infront" option:
If this guide still doesn't solve the issue then something is probably blocking in the local computer. This could be a antivirus program for example. A completely different way to solve this issues is to try and re-install Microsoft office package and try and reinstall the Excel add-in ones again.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article